Personal Data Processing and Privacy Policy

1. Personal Data Operator

The personal data operator is individual entrepreneur Georgy Yevgenyevich Khramov, Taxpayer Identification Number (INN) 166016993412, Primary State Registration Number of the Individual Entrepreneur (OGRNIP) 320169000029580.

Email for personal data inquiries: volgagarden843@yandex.ru. Phone: +7 (965) 606-28-36.

2. Key Terms

Personal data means any information relating directly or indirectly to an identified or identifiable individual.

User means a person who visits the Website and/or completes forms on the Website.

Processing of personal data means any action or set of actions involving personal data, including collection, recording, organization, storage, updating, use, disclosure, anonymization, blocking, deletion, and destruction.

3. Personal Data Processed

The Operator processes only the data required to operate contact forms, communicate with users, and analyze Website performance:

• the user's name or contact person's name;
• phone number;
• organization name and Taxpayer Identification Number (INN) if the user completes a form to request samples, dealer pricing, or partnership terms;
• the content of the inquiry and any other information the user voluntarily provides when communicating with the Operator;
• technical data: IP address, browser, device, operating system, referral source, actions on the Website, and date and time of the visit;
• cookies and similar technical identifiers used by the Website and Yandex Metrica.

The Operator does not request special categories of personal data or biometric personal data.

4. Purposes of Personal Data Processing

• contacting the user regarding the user's request;
• providing consultations regarding products and services presented on the Website;
• sending current prices, samples, dealer pricing, and partnership terms at the user's request;
• clarifying the details of an inquiry and preparing a response;
• maintaining records of inquiries and requests;
• improving the Website and analyzing traffic and user behavior through Yandex Metrica;
• maintaining Website security and preventing abuse and technical failures;
• complying with the laws of the Russian Federation.

5. Legal Bases for Processing

• the user's consent to the processing of personal data;
• actions taken at the user's request to obtain a consultation, prices, samples, pricing, or partnership terms;
• the Operator's compliance with obligations under the laws of the Russian Federation;
• the exercise of the Operator's rights and legitimate interests, provided that this does not violate the user's rights and freedoms.

6. Actions Involving Personal Data

The Operator collects, records, organizes, accumulates, stores, updates, uses, discloses to third parties within the purposes of processing, anonymizes, blocks, deletes, and destroys personal data using automated and non-automated means.

7. Disclosure of Personal Data to Third Parties

The Operator may disclose personal data only to the extent required for the purposes of processing and only to the following categories of recipients:

• the hosting provider, technical contractors, and Website administrators, to operate the Website and contact forms;
• analytics services, including Yandex Metrica, to analyze traffic and improve the Website;
• communications, telephone, email, and messaging services, to contact the user regarding the user's request;
• government authorities, courts, and other authorized persons in cases prescribed by law.

The Operator does not sell personal data to third parties.

8. Yandex Metrica and Cookies

The Website uses Yandex Metrica. The service may use cookies and similar technologies to collect technical data about Website visits, including IP address, device type, browser, pages viewed, referral source, Website events, and the date and time of the visit.

Further information about the use of cookies is provided in the Cookie Policy published on the Website.

9. Personal Data Retention Periods

Personal data is retained no longer than required by the purposes of processing, the time needed to review inquiries, business communications with the user, and the laws of the Russian Federation. Once the purposes of processing have been achieved, the data is deleted, destroyed, or anonymized unless further retention is required by law.

10. Protection of Personal Data

The Operator takes the legal, organizational, and technical measures necessary to protect personal data against unauthorized access, destruction, alteration, blocking, copying, disclosure, distribution, and other unlawful actions.

11. User Rights

The user has the right to:

• obtain information about the processing of the user's personal data;
• request that personal data be corrected, blocked, or destroyed if it is incomplete, outdated, inaccurate, unlawfully obtained, or unnecessary for the stated purpose of processing;
• withdraw consent to the processing of personal data;
• challenge the Operator's actions or failure to act before the authorized authority or a court.

Requests should be sent to volgagarden843@yandex.ru. To identify the requester, the Operator may request additional information needed to confirm the requester's connection to the personal data.

12. Cross-Border Transfer

The Operator does not intend to transfer personal data across borders unless required for a specific service and arranged in accordance with the laws of the Russian Federation.

13. Changes to This Policy

The Operator may amend this Policy. A new version takes effect when published on the Website unless the Policy specifies another effective date.